Terms and Conditions

Please read these terms of use (“Agreement” or “Terms and Conditions”) carefully before using the website and services offered by www.afghanRentals.com (“AfghanRentals”). The Agreement sets out the legally binding terms and conditions for your use of the website at www. afghanRentals.com (the “Site”) and all services provided by AfghanRentals on the site.

By using our website you agree to be legally bound by these terms, which shall take effect immediately on your first use of our website. If you do not agree to be legally bound by all the following terms please do not access and/or use our website.


These General Terms and Conditions apply to offering and providing of the Services by afghanRentals.com. AfghanRentals.com operates the Website which acts as an interface between the Customer and the various Suppliers offering the Services.

These General Terms and Conditions are subject to the Suppliers’ Rules and Restrictions which are made available to the Customer before any booking is completed and which the Customer also accepts at the moment that a booking is actually placed. It is the Customer’s responsibility to familiarise himself/herself with the Suppliers’ Rules and Restrictions and any third party booking service supplier’s terms and conditions.

Modification Of Terms

AfghanRentals.com reserves the right to change the terms, conditions and notices under which the Services are offered through the Website, including but not limited to the charges for the Services provided through the Website. The User shall be responsible for regularly reviewing these terms and conditions.

The courts of Kabul, Afghanistan shall have the sole and exclusive jurisdiction in respect of any matters arising from the use of the services offered by AfghanRentals.com or the agreement or arrangement between AfghanRentals.com and the Customer.

Privacy Policy

This privacy policy sets out how AfghanRentals.com uses and protects any information that you give AfghanRentals.com when you use this website.

AfghanRentals.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

AfghanRentals.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Links To Third Party Sites

The Website may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of AfghanRentals.com or the Website and AfghanRentals.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site.


By completing an on-line reservation/booking you confirm you have read and agreed to the following terms and conditions. You accept these Terms and Conditions as a binding contract between AfghanRentals.com on behalf of yourself and any other members of your party. AfghanRentals.com cannot accept your booking without a signed booking form, or a completed online reservation, or your verbal confirmation to proceed given over the telephone. A written/emailed confirmation sent to you by AfghanRentals.com means we have accepted your booking.

Payment, Reservation And Deposit

Upon booking we charge a non-refundable deposit (per person). Once this deposit has been paid it secures your dates. We cannot guarantee any reservation until your deposit has been received. The remaining balance of the holiday, plus any additional services you have booked, is payable no later than two calendar months before your arrival date. Bookings made less than two calendar months before the holiday starts, must be paid in full within 7 days. Payments are made by credit debit card on our website. Full details will be emailed to you when you complete the booking. Failure to make your payment on time could result in you losing your booking.

Arrival And Departure Times

On the first day of your rental the cottage will be ready for you from 2pm. Should you not use our free airport collection (which will arrive at the cottages around 4pm) you may arrive between 2pm and 10pm. If your flight is delayed or cancelled, you are required to contact AfghanRentals.com so we can notify everyone involved – failure to do this will result in a penalty. On your departure day please be ready to leave at the time specified/agreed on the day before by our representative. It can vary a little depending on the time guests are flying out. During the hours of midday to 2pm our team of cleaners fully check, clean and prepare the cottage for the next incoming guests.

Cancellation & Refund Policy

  • All the cancellation requests should be done through AfghanRentals.com by calling our helpline number or send Email on Company Email ID. Please don’t deal with the driver for cancellation directly.
  • Customer Cant Leave Vehicle Between Destination Whithout Any Confirmation. Please for any issues Inform us by Mail: info@afghanrentals.com
  • In case the booking is cancelled 100% of the advance deposit will be deducted as penalty.
  • If client cancel booking before 5 days of travel, then we will charge 50% Amount on Total Booking Amount
  • No refund or any changes will be accepted at last minute for tour starting or after starting or middle of the tour.
  • Above are the cancellation rules but we will put our best possible effort to waive/minimize the cancellation charges

 Changes To Booking And Property Availability

AfghanRentals.com reserves the right to amend the booking dates. This may be due to several reasons, not limited to but including, war, adverse weather conditions, riots and or matters concerning participants safety, operational circumstances such as damage caused by fire, or the cottage becoming unusable due to utility company work or lack of services (water/electric/heating etc), leaks, repair work or any other such reason. In these circumstances the booking may need to be adjusted accordingly. AfghanRentals.com is not liable for any additional costs or losses that may be incurred by the client due to the change of booking. This includes, but is not limited to, any extra hotel reservations or car rentals, or the cost of non-refundable airline tickets. Situations may arise which, in our opinion, make it necessary for us to alter the normal booking schedule. If you cannot accept the dates of any new booking that AfghanRentals.com propose then we will refund monies you have paid to us in full. We advise that your travel insurance covers holiday curtailment.

In the event before your arrival or during your holiday the cottages advertised become unavailable or unusable for any reason we reserve the right to offer you an alternative property of the same level of quality and in a similar area, or to refund all monies paid to date and cancel the booking. We reserve this right in the case of availability clashes, unexpected, unforeseen or uncontrollable situations. Should AfghanRentals.com successfully be able to offer you a similar property and location, a pro-rated refund for the difference will be refunded if the property offered is a lower rental cost for the same period. If AfghanRentals.com is not able to find a similar property then a full refund of monies paid will be returned, or in the case that some time has been used already at the property before it becomes unavailable then a pro-rata refund will be given. This constitutes the maximum liability of AfghanRentals.com. AfghanRentals.com are not responsible for any other expense or costs incurred including rearranging or cancelling flights or car hire. We strongly recommend holiday insurance cover.

AfghanRentals.com recommends that you take out adequate travel insurance, including cover for medical treatment, accidents and repatriation, and holiday cancellation and curtailment.

It is your responsibility that you arrange, or ensure your party have appropriate comprehensive travel insurance. This to include cover for illness, personal injury and travel delay/cancellation. We assume that such a policy is in force before you depart.

Holiday Rates And Price Guarantee
Prices quoted on our website are those in effect at the time of viewing and remain guaranteed once the reservation deposit has been paid. Once a price has been agreed and deposit paid AfghanRentals.com will not change this price under any circumstances, thus guarding against any future price increases.

Our Responsibility
We are responsible for providing the services listed on our website, where it is within our control. We carefully and regularly monitor our properties. AfghanRentals.com cannot guarantee that all items listed on our website will be functional at all times, however all endeavours will be made to rectify any problems as soon as we possibly can. We reserve the right without prior notice to withdraw any part or all of the facilities available, and to make such changes as may be necessary. Furthermore, it is agreed by you that the owners, operators and agents of the rental property/s of AfghanRentals.com are not the guardians of any customers safety and they, individually or collectively, cannot be held liable in any way for any occurrence, which might result in illness, injury, death or other damage, loss or theft to the customer, his property, or his family, heirs, or assigns. The liability of AfghanRentals.com is limited to a total of the booking price irrespective of the title/claim.

Your Duty Of Care

You agree to make sure that the cottage is in the same condition when you leave, as it was when you arrived. You must dispose of any rubbish before you leave. You are responsible for removing your rubbish from the cottage to the correct waste disposal places assigned. Please let us know immediately if something gets broken, stained, marked or damaged during your stay so that we can replace it at once. Depending on what is broken, we may have to make a charge. Please also ensure that dishes and pots are cleaned. Towels and sheets can be left in each room.

Your Cottage Includes

The use of the cottage and its facilities as described on our website. The cottages are thoroughly checked before your arrival for any damages and any problems that cannot be fixed are recorded. After you depart the damages found during the inspection/cleaning will be final. If you see any stains or markings especially on fabrics, scratches on glass surfaces, broken items of furniture, doors or any item not functioning, you should report it as soon as possible after you arrive and within the first 24 hours after arrival.

AfghanRentals.com cannot guarantee that all items or facilities listed on our website will be functional at all times. If you or we find a fault, all endeavours will be made to rectify any problems as soon as we possibly can, you must advise us straight away of any such problems. Items do breakdown, and utility services can get interrupted however it is rare. No refunds or rate adjustment shall be made for unforeseen mechanical failures. At times we can be in the hands of outside contractors, or waiting for spare parts, but we will push them as hard as we can to rectify any faults as quickly as possible.

The cottage rental does not include any personal travel insurance, your flight(s) to and from the country of location, or transport to and from the property (unless agreed).
Cottage Keys

You will be given one set of keys. These must be returned to us upon your departure.

Our properties are non-smoking properties. Smoking is only allowed outdoors. Please do not throw cigarette filters or cigarette/cigar stubs in snow, gardens or plant pots. If the cottage smells of smoke then a cleansing of the fabrics will be performed which will cost you extra money depending upon how much of the cottage (sofa’s, curtains, linen etc.) need to be cleaned.

Property Access

AfghanRentals.com, our maintenance team, housekeeping staff, the representatives of AfghanRentals.com or their sub-contractors have the right of access to the properties at any time with due regard to the convenience of the renter for the purpose of linen changes, garden maintenance, snow work, inspection and/or viewing of the property and to carry out any essential or routine repair or maintenance work.

Except for the essential repairs, maintenance, cleaning and regular snow work we will make every effort to schedule such brief showings at a time convenient to you, to respect your privacy, and not interrupt your stay.

Occupancy / Maximum Capacity Of Properties

Under no circumstances may more than the maximum number of persons specified in the property description, or booking form, occupy the property except by prior written agreement by AfghanRentals.com. The property cannot be re-let or sublet to any other group/party or individual without the written approval of AfghanRentals.com. The standard number of guests for our cottages varies. The number of guests that a property can sleep can be increased by prior arrangement. The total number of persons allowed in the cottage at any one time is restricted to the number of persons scheduled. Should a group misrepresent themselves, at the discretion of AfghanRentals.com, they will be required to pay for all excess persons immediately, or the excess persons shall be asked to vacate the cottage immediately.

Noise Disturbance, Eviction
Our properties are all located in a very quiet and peaceful environment. We therefore request you respect this and keep your noise to acceptable ‘talking’ levels. If you wish to play music in the evenings then please do so but inside with the doors closed only – never outside. Loud music inside the cottage should not be played after 10.00pm. Please keep background music to talking levels when outside. Failure to observe these rules could result in immediate eviction in severe cases.

If we receive a complaint from guests we will notify you directly to reduce your noise. If we then receive a second complaint about careless or excessive noise we may ask you to leave.
The penalties for causing excessive noise are both quickly administered and strictly enforced.

Liability, Due Care And Supervison/Indemnity
You accept and acknowledge that you are responsible and liable for the safety and well-being of all your guests, third parties you contract, and any other persons you invite to stay at our cottages during the time of the rental. You and your guest(s) are required to take due care when residing at our properties and be especially watchful of children playing in the snow, remembering there is no hospital nearby, and surfaces can be slippery. Children MUST be under supervision of an adult at all times when staying at the cottage. AfghanRentals.com will be blameless for any injuries incurred during your stay. You are encouraged to act responsibly and courteous during your stay. Under no circumstances can glassware be taken outside.

Force Majeure
Means any unusual and unforeseeable circumstances beyond our normal control, which the consequences of could not have been avoided even when exercising all due care. Such circumstances or events include, but are not limited to, war, or threat of war, riot, civil unrest, industrial disputes or strikes, unavoidable technical problems with the cottage, transport, or closure or congestion of airports, terrorist activity, natural disasters, industrial disasters, fire, theft, flooding and adverse weather conditions. In the event of any of the above refunds or compensation payments cannot be made.


If any provision of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

Applicable Laws

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Afghanistan without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of Kabul, Afghanistan in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.